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Operational workspace

Sample Workspace — Commercial Electrical Contractor

Restoring your workspace selection.

Client portal — field service management from the building owner's side

What the building owner sees: their own open service requests with live status and crew arrival times, change orders they can approve or question, and invoices with an HST breakdown. Scoped to one client account, with the contractor's margins and other buildings out of view.

Client portal

Enclosed shopping centre

Everything below is scoped to your account with Sample: Electrical. Pricing on other buildings, crew schedules, and the contractor’s own margins are not visible from here — that boundary is enforced in the database, not in this page.

Open requests
1

Logged and not yet billed

Awaiting your decision
1

Change orders sent to you

Invoiced, incl. HST
$0

Net 30 from the issue date

Open service requests

Status and arrival times come off the dispatch board directly

  • WO-4892-1189Received

    Sub-metering install, 14 tenant units

    Back-of-house service corridor

    $27,600

    38 crew hours

    Booked window

    Thu, 06:00–18:00

    Crew

    Not yet assigned

    Arrival

    Nearest qualified crew is 55 min out

    Logged against your account. A crew has not been booked yet.

Change orders awaiting you

Approving here is what releases the work to the board

  • Q-2026-04871

    Retail sub-metering — 14 tenant units

    Issued 2 days ago · priced from the same catalogue the original quote was built on

    $27,600

Invoices

Every line traces back to a signed work order

Nothing has been billed yet.

Request service

A request logged here lands in the contractor’s unassigned column within seconds, carrying your site, your access notes, and your after-hours contact. Emergency requests page the on-call crew directly rather than waiting for the morning board.

apex.novelsystems.ca · account #4892

Log a request

Guided workspace · illustrative accounts on real Ontario coordinates · no sign-in, and nothing you change here is written anywhere